If we have made an error in your order, or if it is damaged in any way, we will happily issue to you a full refund or replacement once the item has been returned to us. In this case we will reimburse you for shipping on your end.
Please check your order when you receive it — returns MUST be received within 30 days of the ship date of your order. Books, Magazines and Patterns are NOT returnable, due to copyright issues.
All sale fabrics and special orders are FINAL — NO Returns will be accepted.
Once I’ve received and approved your item for return, your refund will be processed within 10 business days. Please allow an additional week for the refund to appear on your account as some credit cards may take longer to process the refund. If your refund still has not appeared on your statement after this amount of time, please contact The Meandering Thread again so I can check on it. Refunds will only be made in the form of the original payment.